01
What are the check-in and check-out times?
- Check-in: from 14:00
- Check-out: until 11:00
Early check-in or late check-out may be possible; please contact reception.
Frequently Asked Questions (FAQ)
02
Is it possible to arrive after 20:00 when the reception is closed?
Yes. For arrivals after 20:00, you can pick up the keys at our partner hotel located 3 minutes’ walk from Royal Prague City Apartments. Detailed instructions will be sent by email before your arrival. If you use our taxi service, the driver will hand you the keys.
03
Is breakfast included in the rate?
No. All apartments have a kitchenette for self-catering.
04
What are the quiet hours?
Quiet hours are 22:00–07:00. Please respect other guests during this time.
05
Is smoking allowed in the apartments?
No, all apartments are strictly non-smoking. Thank you for understanding.
06
Can I bring a pet?
Yes. Pets are allowed for a fee of 250 CZK or 10 EUR per night.
07
Is a damage deposit required on arrival?
Yes. A refundable deposit from 3000 CZK / 120 EUR may be required on arrival (depending on room category). Payable in cash (EUR or CZK) or by credit card.
08
What are the child policies?
- Children up to 3 years stay free (baby cot available on request).
- Children up to 5 years stay free when using existing beds.
09
Is Wi‑Fi available?
Yes, complimentary Wi‑Fi is available in all apartments and throughout the property.
10
What services can you arrange?
- Bouquet, wine or prosecco in the room
- Taxi reservations
- Car rental
- Laundry
- Iron and ironing board loan
- Baby cot loan
- Luggage storage
11
Where can I park?
There are paid zones or blue zones on the streets which means that the parking is for residents only. You can park only in secured garage or in public parking places.
Procházka Garáže Parking – more info here. In case you wish to reserve the parking place please contact directly them on the mail address garaze.proch@volny.cz, 14 days before your arrival. Cancellation upon check-in is not possible.
Parking on the street – more info here.
12
How does public transport in Prague work?
Public transport in Prague is widely considered one of the best and most reliable systems in the world. As of 2026, the system (known as PID – Prague Integrated Transport) has introduced updated fares that prioritize digital payments.
Everything—Metro, Trams, Buses, Trains (within Prague), Ferries, and the Petřín Funicular—operates under a single ticket system
Tips for Travelers
Everything—Metro, Trams, Buses, Trains (within Prague), Ferries, and the Petřín Funicular—operates under a single ticket system
Tips for Travelers
- Download the "PID Lítačka" App: It is the easiest way to buy tickets, search for connections, and see live delays.
- Contactless Payment: Every tram and bus in Prague is equipped with a terminal (usually orange) where you can buy a ticket directly with your credit/debit card.
- Don't "Black Ride": Ticket inspectors wear plain clothes and show a small metal badge. Fines for traveling without a valid ticket are 1,200 CZK if paid on the spot.
13
How do I get to Royal Prague City Apartments from the airport, train station or bus station?
14
What are the conditions for booking more than one room?
For bookings of 2 or more rooms, different conditions and additional fees may apply.
15
Where is Royal Prague City Apartments located and what’s nearby?
Royal Prague City Apartments are located on the border between the picturesque Lesser Town (Malá Strana) and the vibrant Smíchov district. This location is exceptionally popular among tourists as it combines the tranquility of a historic neighborhood with excellent access to the city center.
Royal Prague City Apartments are an ideal choice for those who wish to stay within walking distance of the main sights, while also appreciating a quieter location close to greenery.
- Just a few steps from the entrance lie the Petřín Gardens. You can take a stroll to the Petřín Lookout Tower, visit the mirror maze, or ride the historic funicular.
- In 10–15 minutes, you can walk to Charles Bridge or the romantic Kampa Island. Prague Castle is approximately a 20-minute pleasant walk through the historic streets of the Lesser Town (Malá Strana).
- Within 5 minutes, you will find yourself by the Vltava River, where you can admire the Dancing House or cross the Legion Bridge (most Legií) to the National Theatre.
- The neighborhood is full of authentic Prague pubs and modern bistros.
